Privacy Policy

Last update: August 28, 2025

In accordance with Law No. 78-17 of January 6, 1978, as amended, relating to information technology, files, and civil liberties, and European Regulation 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, Interparfums informs any person accessing the services offered on the Website (the "User") of its commitment to respect the confidentiality, integrity, and security of the data that the User may communicate to it, in particular via the website www.solferino-paris.com (the "Website") or in-store.

For the purposes of this Privacy Policy, "you," "your," and "yours" refer to you as a User of the Services, whether you are a customer, a visitor to the website, or another person whose information we have collected in accordance with this Privacy Policy.

CHANGES TO THIS PRIVACY POLICY

Any changes we may make to our Privacy Policy in the future will be posted on this page. Please check back regularly to review any updates or changes to our Privacy Policy.

IDENTIFICATION OF THE DATA CONTROLLER

The data controller that determines the purposes and means of processing your personal data on the Website and in stores is Interparfums, a public limited company with capital of €251,183,547, whose registered office is located at 10 rue de Solférino, 75007 Paris, with the unique identification number 350 219 382 RCS Paris.

PERSONAL DATA THAT MAY BE COLLECTED

We may collect or process the following types of data about you. The specific data we collect about you varies depending on how you interact with us.

Contact details and personal identifiers, such as your first and last name, address, email address, phone number, and username or social media ID.
Device identifiers, such as information about your device, such as your MAC address, IP address, or other online identifiers.
Demographic data, such as your age, date of birth, sex, and gender.
Order data, including your name, billing address, shipping address, payment confirmation, email address, and phone number.
Commercial data, such as the products or services you have purchased, returned, or selected, and your product preferences.
Payment data, such as your payment method and credit card information (including credit card number, shipping address, and billing address).
Online or network activity data, such as information about your interaction with our websites, mobile applications, digital content, and advertisements, data about your browsing and search history on our websites or mobile applications, and data about log files such as the type of browser you use and the web pages you visit.
Geolocation data, such as data that identifies your physical location (such as your GPS coordinates or the approximate location of your device).
Audio and image data, such as recordings of your voice when you call our customer service and images we record via video surveillance in our stores.
User content, such as your communications with us and any other content you provide (including photographs and images, videos, reviews, articles, survey responses, and comments).
Inferences drawn or created from any of the information listed above.

HOW WE COLLECT DATA

To provide the Services, we collect personal data about you from various sources, as described below. The information we collect and use varies depending on how you interact with us.

For example:

Directly from you, for example when you make a purchase on one of our websites or in one of our stores, when you contact us at with a question or complaint, when you use one of our mobile applications or virtual try-on experiences, when you create an account on one of our websites, when you sign up for one of our loyalty programs or marketing lists, when you respond to a survey, when you participate in a contest or promotion, when you make an appointment, or when you register for an event.
When you interact with our websites or emails. When you visit our websites, or when you open or click on promotional emails we send you, we (and third parties we work with) may automatically collect information from your browser or device, such as device identifiers and online or network activity, through the use of technologies such as cookies, pixel tags, and similar technologies. Cookies are small text files that websites place on your Internet-connected device to uniquely identify your browser or to store data or settings in your browser. Pixel tags are small images that are embedded in our websites or emails. We use pixel tags to collect information about your browser or device, how you interact with our websites, or to determine whether you open or click on emails we send you. Pixel tags also allow us (and third parties we work with) to place cookies in your browser.
Through in-store technologies and other offline technologies, such as video surveillance, traffic measurement devices, and WiFi in and around our stores, as well as call recording when you call customer service.
From our business partners and service providers, such as demographic analysis companies, analytics providers, advertising companies and networks, third-party resellers or distributors, and other third parties with whom we choose to collaborate or work.
From social media platforms and networks, such as Facebook, Instagram, Twitter, Pinterest, and Google. For example, we may obtain your data from a social media platform or network if you interact with us on a social media network or if you choose to log in to our websites using your social media credentials.

We may combine the data we obtain from the above sources. For example, we may combine the data we collect in our stores with the data we collect online.

HOW WE USE DATA

In addition to the specific uses set out above, we may use the data we hold about you:

To provide you with products and services, such as fulfilling orders and processing payments, creating, managing, and/or maintaining your account or loyalty program membership, identifying your concerns and assisting you with product recommendations, and managing current or past purchases.
To communicate with you, including responding to your requests or complaints, and to help you place an order.
To manage your participation in special events, contests, sweepstakes, consumer surveys, or promotions.
For marketing and advertising, such as sending you postal mail, text messages, emails, push notifications, or other messages, displaying advertisements for products and/or services tailored to your interests or profile on social media and other websites.
To operate and understand your use of our websites and mobile applications, for example, to remember your data so you don't have to re-enter it, to understand your preferred method of purchasing from us, to determine which browser and devices you use to visit our websites or mobile applications, and to evaluate and improve our services, advertisements, websites, and mobile applications.
To conduct and improve our business, including to perform analysis, provide quality assurance, and handle claims related to adverse events or products, conduct research and development, and perform accounting, auditing, and other internal business functions.
For legal and security purposes, such as detecting, preventing, and prosecuting harmful, fraudulent, or illegal activities, preventing loss, identifying and fixing bugs on our websites or mobile applications, and complying with applicable legal requirements, applicable industry standards, and our internal policies.

We may also use your information in other ways, for which we will provide specific notice at the time of collection.

LEGAL BASIS FOR DATA PROCESSING

Where required by law, we will use the data you provide for the purposes indicated above when:

it is necessary to perform a contract to which you are a party (for example, to process your payment and fulfill your order or to perform the terms and conditions of use);
we have obtained your consent (for example, to send you marketing communications or to create a customer account on the Website or in-store);
we have a legitimate interest in doing so (including a legitimate interest in carrying out marketing, video surveillance, research, data analysis, internal administration functions, or for fraud prevention purposes and to conduct our business in accordance with relevant industry standards and our policies); or
we must comply with a legal obligation under applicable laws.

HOW WE SHARE DATA

We may share your personal data with:

Our Subsidiaries and Affiliates. We may transfer your data to our subsidiaries and affiliates only when they need access to it for the purposes identified in this Data Privacy Policy.
Service Providers. We may transfer personal data to service providers who provide services on our behalf and based on our instructions. We do not allow these service providers to use or disclose the data except as necessary to provide services on our behalf or to comply with legal requirements. These service providers include entities that process credit card payments, fulfill orders, and provide functionality for our websites and applications, hosting, analytics, advertising, and marketing services.
Parties to a business transaction. We also reserve the right to transfer the personal data we have about you in the event that we sell or transfer all or part of our business or any of our assets (including in the event of a merger, acquisition, joint venture, reorganization, assignment, dissolution, or liquidation).
Advertising agencies. We work with third-party advertising agencies (such as advertising networks) to serve ads on our behalf.
Other third parties. In addition, we may share personal data about you (i) if required to do so by law or legal process, (ii) with law enforcement or other government authorities, (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or in connection with an investigation of suspected or actual fraudulent or illegal activity, (iv) when disclosure of your personal data is otherwise required or permitted by law, or (v) with your consent.

DATA ON MINORS

Our products and services are designed for a general audience and are not intended for minors.

DATA PROTECTION AND RETENTION

We maintain administrative, technical, and physical safeguards designed to protect the personal data you provide from accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use. We restrict access to personal data, based solely on the need to access such information, to authorized employees and service providers who need access to it to fulfill their job responsibilities.

We retain data for as long as necessary to provide products and Services to you and others, to the extent we are legally required to do so. We may also retain a record of any correspondence with you (e.g., in the event of a complaint from you) for as long as necessary to protect ourselves from legal claims.

HOW YOU CONTROL YOUR DATA

You have rights and choices regarding the personal data we hold about you.

Rights of data subjects

You have certain rights in relation to your personal data. These rights include the right to object to the processing of your information for certain purposes, the right to access your personal data, and the ability to erase, restrict the processing of, or receive a machine-readable copy of your personal data.

To the extent that the processing is based on your consent, you may withdraw your consent at any time. We will process any request to exercise your rights in accordance with applicable law and any applicable legal exemptions.

If you wish to exercise any of these rights, please contact us using the contact details provided at the end of this Privacy Policy.

You may also have the right to lodge a complaint with a data protection authority if you believe that we have processed your personal data unlawfully or in violation of your rights. In such cases, we ask that you contact us first (using the contact details below) so that we can investigate and, we hope, resolve your concerns. If you are not satisfied with our response to your complaint, depending on where you live, you may have the right to appeal our decision by contacting us using the contact details below, or to lodge your complaint with your local data protection authority.

Marketing and advertising preferences: Your online account may offer you the option to change your marketing preferences. You can also opt out of receiving marketing communications (such as emails, postal mail, or text messages) by following the unsubscribe instructions in each of these communications. When you opt out of our marketing communications, we will no longer use the relevant data (such as your email address and phone number) for targeted advertising purposes.

Mobile Device and Browser Preferences: Depending on your mobile device or web browser, we may request your location or ask to send you push notifications. You can change your preferences using your device settings.
Cookie preferences: You can choose how certain cookies are used on our Website. You can change your cookie preferences at any time by changing your browser settings or by clicking on the "Manage Cookies" link at the bottom of the Website. For more information, see the section titled HOW WE USE COOKIES.

HOW WE USE COOKIES

Cookies are small text files that the Website places on your Internet-connected device to uniquely identify your browser or to store information or settings in your browser, allowing us to remember you when you return to our Site and to provide you with personalized content and advertising. We use different types of cookies on our Website, including strictly necessary cookies, performance cookies, functional cookies, and advertising targeting cookies.

You can view the types of cookies used on our Site and change your preferences by accessing the "Manage Cookies" link at the bottom of each of our Sites. You can also change your cookie preferences through your browser settings. When you change your cookie preferences, please note that your settings only apply to the web browser you are using when you submit your withdrawal of consent. Therefore, if you use multiple browsers or devices, you must withdraw your consent in each browser and on each device. Withdrawal of consent is enabled using cookies. Therefore, if you delete the cookies saved in your browser on a device, you will need to refuse cookies again when you use that same browser on your device.

THIRD-PARTY WEBSITES

Our Site may sometimes contain links to and from the websites of our partner networks, advertisers, and affiliates. If you follow a link to any of these websites, please note that they have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

INTERNATIONAL USERS

Please note that we may transfer, store, and process your personal data outside the country in which you live. Your personal data is also processed by employees and third-party service providers and partners in these countries.

When your personal data is transferred outside of Europe in this way, we take all reasonable steps to ensure that adequate safeguards are in place to protect your personal data and ensure that it is processed securely and in accordance with this Privacy Policy. In such cases, we rely on approved data transfer mechanisms (such as standard contractual clauses) to ensure that your information is adequately protected in the recipient country , unless the data transfer is to a country deemed to provide an adequate level of protection.

CONTACT

If you have any questions or requests regarding this Privacy Policy, or if you wish to exercise any of your rights, please call us or send us an email at contact@solferino-paris.com or contact us at Interparfums, Solférino Paris, 10 Rue de Solférino, PARIS, 75007, FR.